We’re knee-deep into the second quarter. It’s time for CEOs and their leadership teams to take a step back and assess the performance of their organization. Taking time “on” the business to assess what’s working and what’s not can provide invaluable insights into areas that require improvement and those that deserve celebration. Areas of Evaluation: 1. Operations: Assess the efficiency and effectiveness
Are your 1:1 leadership discussions yielding the results you desire? The Leadership team is the lynchpin for growth and change in an organization. As a CEO, your interactions with your leadership team play a crucial role in talent management, execution and ultimately within your organization. However, you only have so much time in your month, week, and day. It’s
In the fast-paced world of mid-market business, growth is the ultimate goal. Yet, many CEOs find themselves hitting roadblocks when it comes to taking their organizations to the next level. If you’re feeling frustrated with the lack of performance in certain areas of your company, you’re not alone. This common challenge often stems from a fundamental truth: what
Are your All Hands or Town Hall meetings falling short when it comes to engaging your employees? In today’s attention economy, it’s more important than ever to revamp these meetings and drive meaningful employee engagement. Here are four CEO tips to enhance your Town Hall meetings and set the tone for success in Q2 and
Are you truly optimizing your effectiveness as a CEO? In today’s fast-paced business environment, the role of a CEO is more demanding than ever. Yet, many CEOs find themselves overwhelmed and struggling to focus on what truly matters. It’s time to take a step back and evaluate your personal efficiency and effectiveness.As a CEO, there’s
Are you tired of constantly dealing with reactive execution and last-minute scrambles to meet deliverables in your company? You’re not alone. As a CEO, witnessing your leadership team and/or key executives constantly chasing deadlines can be frustrating and detrimental to your organization’s success. However, there’s a solution: strategic planning. Strategic planning can revolutionize how your organization approaches execution and accountability. You
In today’s fast-paced business environment, achieving strategic alignment is crucial for organizations striving for predictable, rapid growth. But what exactly is strategic alignment, and why is it so important?Strategic alignment refers to the harmonization of an organization’s overall strategy with its organizational design, talent, and culture. It’s about ensuring that every aspect of the company
In the fast-paced world of business, having a clear vision for the future is paramount. Yet, many CEOs and Boards of Directors struggle to articulate a vision that truly inspires and guides their organization towards long-term success.Consider this quick test: Does your vision simply aim to be the best in your industry, or does it
Congratulations on completing your 3-year Strategic Plan! Now comes the crucial phase: execution. However, before diving in, it’s critical to assess whether your organization possesses the alignment necessary to realize your 2024 Growth Strategies. Research by LSA Global reveals that highly aligned companies experience a staggering 58% faster revenue growth and are 72% more profitable.
1. The Call Center is Viewed as Consumer Experience (CX) Please don’t misunderstand. There is tremendous opportunity in mining the data from the call center to learn what consumers are saying and to drive improvements. That’s a great start to CX, but it’s not CX. Consumer Experience is the perception of every interaction your consumers